Citizens Savings Bank understands that life can get busy. That’s why we offer the convenience of online banking. Using your online banking account, you can check account balances for your various Citizens Savings Bank accounts, transfer funds between accounts, pay bills and more all from your home, office or anywhere you have an internet connection.
How to Get Started with Online Banking
Retail Online Banking – New Customer Enrollment Process
Online Enrollment (New Customers who have never been in online banking)
1st -New consumers enrolling in online banking will need to click the “Enroll” link (located above Login button) from the home page http://www.bankingwithcsb.com
2nd - After hitting “Enroll” from the homepage the following will be presented below.
*All fields above are required fields.
3rd – Once you hit submit you will then be prompted to the screen below. A representative of the bank will be contacting you via phone or e-mail within the next 1-2 business days with instructions on how to complete enrollment.
Thank you for enrolling in Citizens Savings Bank’s Online Banking! We have received your application.
One of our representatives will be contacting you within 1-2 business days at the number you have provided to complete the activation of your Online Banking Account.
At that time you will receive a temporary password. If you have any questions please feel free to contact us at 563-562-3674.
Citizens Savings Bank
4th – After being given your temporary password from the account representative you will now need to log in by going to the homepage and signing in with your Username. The Username that you selected in the first time authentication screen done in step 2 (unless instructed differently from the bank representative). You will then need to enter the temporary password, it will then prompt you to select a password of your own. Once that is complete, hit submit.
5th – Following the selection of your password you will need to select and answer three security questions which will be used when signing into a public computer or to verify identity if you have forgot your username or password.
6th - Once you click the “Submit” button, the next page is the Online Banking Disclosure which you must click “Accept” to continue on to Online Banking. If you click “Do Not Accept” you will be returned to the Online Banking Login page and will not be allowed to continue to view your accounts.
7th – Once you have accepted the online banking disclosures you will then be prompted to enroll for e-statements. Enrolling for e-statements is not required but if you select decline or ask me later you will be charged a $2.00 monthly fee for each account that is not enrolled in e-statements (E-statements can be printed and will also be saved within your online banking for 12 months). Once you have selected the accounts you would like to have enrolled for e-statements you must click on the Electronic Statement Disclosure and at the bottom of the disclosure will be a confirmation code that you will need to enter to proceed. If you encounter any questions during the enrollment process or once you are in online banking feel free to contact us at 563-562-3674 or stop into any of our locations.